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OSG 10 YEAR WARRANTY
What this Warranty Covers: The ten (10) year no fault warranty covers retail purchases against defects in materials, workmanship and user damage. This warranty covers the tubes, fabric, D-ring patches, AIREcells, valves and zippers to be functional and water worthy with the following stipulations:
- This warranty can be void if the boat is structurally altered, used commercially or is subject to stress beyond the physical limits of the fabric and/or accessories.
- This warranty does not cover frames, cosmetic wear, abrasion, excessive UV damage, abnormal abuse, neglect and/or inappropriate storage.
The Period of Coverage: The boat is covered from the original purchase date for a period of ten years. When original proof of purchase is not available or if a warranty card was never submitted the date of manufacturing will be used.
OSG 5 YEAR WARRANTY
What this Warranty Covers: The five (5) year limited warranty covers retail purchases against manufacturing defects in materials and workmanship. This warranty covers the tubes, D-ring patches, AIREcells, valves, and zippers to be functional and water worthy.
What this Warranty Does Not Cover: The 5 year limited warranty does not cover the frame, damage caused by normal boat use, cosmetic wear, excessive UV damage, abnormal abuse, neglect and inappropriate storage. This warranty can be void if the boat is structurally altered or used commercially.
The Period of Coverage: Our boat is covered from the original purchase date for a period of five years.
OSG INTERNATIONAL WARRANTY
If an Outcast or Fish Cat branded product is purchased from dealers supported by the distributors listed on our website, warranty issues should be directed to these companies and they will provide replacement parts for items under warranty free of charge, including shipping. If items are purchased from channels not included here, please contact Outcast directly and we will provide warranty items free of charge; however, shipping charges will be applied.
If you have a problem with your boat, please call 844-556-5730 for a return authorization number and shipping instructions. The customer is responsible for shipping charges to and from the repair facility. Repairs not covered under the warranty will be made for a small fee.